Courses

Advanced Diploma in Negotiation Skills

This course is uniquely different from the diploma course and is intended for persons who have successfully completed the Intensive diploma course in negotiation skills. It is a highly practical course, focused on the more extreme situations encountered in the public and corporate worlds. Attendance is limited to 15 participants per course to ensure that every participant is afforded the necessary individual attention needed to optimally nurture his/her negotiation skills development.

Who should attend?

• Junior, middle and senior managers
• Labour union negotiators
• Conflict dispute resolution mediators
• Hostage and crowd control negotiators
• Facilitators
• Buyers
• Sales negotiators

Additional skills/insights participants will acquire

• How to positively manage anger negotiation
• How to apply the mutual gains approach to resolve conflict
• How to use facilitation during complex negotiations
• Advanced persuasion techniques
• How to deal with value issues
• How to approach negotiation involving multiple parties
• In-depth individual feedback on personality

COURSE CONTENT

Day 1

• Short review of core principles covered in the diploma course
• Dealing with anger in negotiation
• The mutual gains approach to conflict dispute resolution
• The importance and role of a facilitator in multi-party negotiations
• Multi-party case study involving complex value
• issues
• Mergers
• Acquisitions
• Multi-party negotiation

Day 2

• Dealing with an Angry Public
• Dealing with a negative media
• Facilitation techniques
• International Negotiation
• In-depth personality analysis and individual feedback and discussion
• How to break premature thought closure and move from conflict to compromise
• How to relate to the media during and after negotiations
• Video taped negotiation sessions involving individual coaching and regular feedback

Evaluation

Participant involvement and performance during the two days of the course serves as the measure of successful completion of the course.

On successful completion of the course, participants receive the International Negotiation Academy’s advanced diploma in negotiation skills.

Conclusion:

Based on the recommendation of the SETQAA evaluators, it has been concluded that International Negotiation Academy (PTY) ltd should be awarded Provisional Accreditation,(decision number 2041)
for the provision of education and training in the following.

COURSE DATES 2008

07 – 08 JULY 2008................ MIDRAND (SA)
13 – 14 NOVEMBER 2008.....  MIDRAND (SA)

COURSE FEE:

COURSE FEE:
The all inclusive course fee for 2008 is R5 990.00.  This includes VAT, handouts, lunch and refreshments.

*Companies enrolling five or more delegates receive a 10 percent discount.

COURSE VENUE

All the above courses will be presented at the ESKOM Leadership Development Centre in Midrand (South Africa).
Additional information

Phone: 0860 833 555
E-mail: negotiate@telkomsa.net

Should you wish to enroll, please complete the attached application form and fax to:

0866 979 528.

Who should attend

All courses are Services Seta accredited

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Application Form

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