Courses

Intensive Negotiation Skills Program (3 days)

Skills/Insight participants will acquire

• How to positively frame/reframe problems
  
• How to generate creative alternatives when confronted with difficult problems
  
• How to recognise and deal with perceptions/assumptions
  
• How to establish a positive negotiation climate
  
• How to establish common ground and move from positions to interests
  
• How to promote credibility and build long-term relationships
  
• How to deploy and positively use power during a negotiation
  
• How to deal with angry publics and difficult persons
  
• How to achieve win-more / win-more deals
  
• How to prepare for a negotiation
  
  Who should attend
  Course content
  Course date

All courses are Services Seta accredited